Romilt’s top priority is our customer satisfaction.
You may return your online order up to 7 days after receipt
To return your order please proceed as follows:
Please send us an email about the return process
We will send you a returns form along with your return number.
Complete in the form and enclose item(s) in package with the form .
The item(s) must be packed securely in the packaging in which you have received it. We are not liable to refund you if the jewelry item is returned to us broken.
The credit card or paypal account used for the original purchase will be credited with the original price within 30 days or your order provided that the goods in question are returned by you and received by us in the condition they were delivered to you.
For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products. We cannot accept responsibility for any parcels lost in transit.